Lunes, Abril 25, 2016
Toronto's Tory balks at Nenshi's tough talk on Uber
Question On Raising A Ceiling
Linggo, Abril 24, 2016
Influence of once-powerhouse police union wanes at city hall
Hardball tactics employed by former TPA president worked 20 years ago but likely wouldn't play well in 2016, observers say.
propane regulation
Sabado, Abril 23, 2016
Mysterious wet spots on my ceiling!!! HELP!!!
Biyernes, Abril 22, 2016
Subfloor over differently sized joists
Raccoon-resistant green bins arrive next week
Scarborough the first area to get new containers with critter-thwarting latch.
Huwebes, Abril 21, 2016
Solving the 10 Most Common Social Media Marketing Challenges
Today, there are 2.307 billion active social media users around the world. That's nearly one-third of our planet's total population of 7.125 billion!
As social media marketing professionals, we're lucky to reach even .000001% of that population with any one of our posts. This can feel a bit underwhelming for businesses and marketers looking to demonstrate the true value and ROI of social media.
Everywhere we look it appears that brands and companies have it all figured out on social media. With each new post to Facebook, Instagram or Twitter comes thousands of likes, comments, and shares.
Even Grumpy Cat has earned more than $100 million dollars since 2012!
This leaves the rest of us wondering, “What are we not doing right on social media?”
We've experimented, made mistakes, and even learned a little bit in the process. From that, we've put together a playbook on solving the 10 most common social media marketing challenges.
Let's jump in!
1. Authentic connection with the audience
We've been seeing a massive shift in what it means to be effective on social media over the last few years. One challenge that marketers are facing in this new era of social media marketing is connecting with audiences on an individual and personal level.
Connecting with your audience helps to humanize your brand and build real, authentic relationships.
Solving this challenge:
Connect with your audience by utilizing free or low-cost brand monitoring tools such as Respond, Mention, or TweetDeck and respond to every single comment on Twitter.
Monitor all additional social media channels and respond to each comment in an authentic way. You can do this by asking questions, linking to other blog posts, providing insights, or offering help with a problem.
You may also consider creating and growing a niche forum or group on Facebook or LinkedIn, or even creating your own dedicated community site similar to inbound.org or GrowthHackers – this gives you the opportunity to engage with users as well as let them indulge their passions and connect with like-minded people.
2. Creating a social media marketing strategy
You may know what you want to accomplish and why, but without a social media marketing strategy, you won't have a specific plan on how to get there.
Think of your social media plan as a roadmap to your goals – Sure, you can stop off and check out landmarks along the way (experimentation), but you'll want to return to the road that gets you to your destination in the shortest time and distance (goals).
Solving this challenge:
Creating a solid social media marketing strategy doesn't have to take weeks to put together. For me, it helps to have 3 key things written down on paper:
- Why we're on social: Simply being active of social media channels for the sake of being there is one of the quickest ways to burn valuable time and resources. First, answer the question of 'why' your business is on social and what you would like to accomplish.
- How we're going to succeed: Next is to ask the question of how. This can be specific social channels, paid advertising budget, video or image creation, partnering with influencers.
- How we'll measure success: Key Metrics, Goals or OKRs that you would like to accomplish broken down into days, weeks, months, and the year. Breaking it down like this will allow you to focus on day-to-day activities while also keeping the big picture in mind.
3. A dramatic drop in organic reach
What worked in 2012 when organic reach on social was booming vs. what's working now with the decline of organic reach has many social media managers scrambling to find tactics that work, including myself.
If growing your organic reach doesn't seem to be working, there may be another solution.Solving this challenge:
Marketers can overcome this obstacle by looking at the decline of organic reach as an opportunity in disguise. That opportunity is paid social media advertising.
Even if you only have $5 to spend on boosting a Facebook post or promoting a Tweet, putting a few dollars behind the content you've worked hard to create will effectively get that content in front of hundreds potential customers. Look for posts with high engagement but low reach as a good barometer for potential success.
Use a combination of Facebook Audience Insights and Twitter Audience Insights to learn about your audience and create personas. Once you have an idea of who they are, use those insights to create highly-targeted ads that will resonate with users.
4. Coming up with consistently good content
We completely understand. Managing social media is extremely time-consuming, and can become a full-time job. Which is why staying creative and original is one of the toughest social media marketing challenges to overcome.
The social media manager checklist seems to go on forever: curate, create, schedule, monitor, respond, update, and reuse content across several different social profiles.
That's why it's important for social media marketers to find little hacks to optimize their time.
Solving this challenge:
Besides basic content curation and idea generation tactics like monitoring Facebook pages or scouring Buzzsumo and Quora for content, there are other less time-consuming tactics you can experiment with today.
Openness & Transparency: Some of our most popular content and social media posts are ones that feature an inside look into Buffer's culture.
People love knowing that there is a “real person” behind the social media profile and by giving them a look into your company or brand you will evoke real human interaction.
Original graphics: We've also generated some excellent buzz by creating original graphics in Pablo or Canva and posting them to our social channels. This image, for example, received more than 100 retweets on our Twitter account in less than an hour.
To create it, we pulled stats from around the web and put them into a simple graphic, which only took about 30 minutes to create.
5. Content quantity over quality
For some brands, the way to cut through all of the noise on social media is to simply post more. While this tactic may work for some, for many it has the tendency to irritate followers.
The Next Web posts 30-40 times per day on Facebook due to the high amount of new content they're putting out online. But many businesses who are creating less content may struggle to show value from more frequent posting.
Solving this challenge:
An excellent way to think about the quantity vs. quality is to treat every piece of content-every tweet, every Facebook post, every CTA, every press outreach email-with the utmost care, as Leo explains in our Buffer marketing manifesto.
People will naturally follow your brand over time from posting great content, not posting more content.
Marketers can benefit from embracing the “everything matters” mentality when generating content for their blog, graphics for social media, and forums for connecting.
6. Getting content to a large social audience
Now that you have all of this great content for your blog and social media channels, people will surely follow, right?
As marketers know, this isn't always the case. Promoting content, partnering with brands and influencers, and capturing audiences' attention is a whole new social media challenge in itself.
The encouraging news is that if your content is enjoyed by a few people on your blog, then the chances are that people on social media will enjoy it as well. The challenge is getting it to those people.
Solving this challenge:
Just like in investing, the “Compound Effect” is a powerful idea that works with social media promotion as well.
Let's say every one person on Twitter has 100 friends that follow them, and those 100 friends have 100 friends that follow them. Even if only 5% of the total friends share your content, that's still a massive amount of shares and impressions.
The key is not to sit back and hope that people share your content, but to actively seek out people that you know will benefit from it. A few ideas to get you started:
- Email your friends, family, and coworkers
- Direct message influencers–in a genuine way–on social media
- Join LinkedIn groups or online forums in your niche market
- Syndicate your content (A complete guide from Neil Patel)
- Republish content to Medium
- Ask questions and respond to comments on Quora
7. Finding ways to encourage sharing on social
One thing that is particularly challenging on social media is finding ways to avoid what I like to call a “creative rut.” A creative rut is when social media managers find a tactic that works a few times and then continually go back to them over and over, even though the results may be even or declining.
Only posting blog links on Facebook, quotes on Instagram, or links to your own articles on Twitter are examples of content that is good, but could maybe use a creative boost.
Solving this challenge:
Think “share first” by getting inside the mind of your audience. Before posting ask, “Is this something that I would like, comment on, read, or share on social media?” If the answer is “no” that may be a sign to look for other types of content.
The New York Times once published an excellent study on the psychology of sharing. It boiled down to the fact that sharing on social media is all about relationships. The study indicated that 49% of respondents said they share to bring valuable and entertaining content to others.
Jeff Bullas shared an excellent list of 10 ways to create contagious content with some fun ideas including:
- Telling Great Stories
- Making Your Audience Look Smart & Classy
- Using Emotional Appeal
8. Using data to back intuition
How many of us wing it when tracking data in order to guide our social media strategy? I know I've been guilty of this a few times!
Previously, social media data was hard to access, difficult to understand, and seemingly useless. But these days, there are so many amazing tools out there that accessing data is a must-do for marketers looking to take their social to the next level.
Solving this challenge:
Start by creating a simple Excel spreadsheet with each of the social media channels that you're managing on the left and the most important stats you would like to track across the top.
Here's a quick snapshot of the sheet I use: (Download the full Social Media Metrics Dashboard):
Tracking metrics week-to-week and month-to-month helps me to visualize if my intuition is working. That way I can quickly implement experiments, track the data, and pivot to another tactic if things aren't on the rise.
Check out the entire Buffer Social Media Strategy to see how we pulled the data from each network so that you can start tracking your own.
9. Creating quality visuals and graphics
Visuals and graphics are the second most important factor for success on social media right behind the quality content. But creating quality visuals and graphics are another challenge on their own, regarding skill level and time it takes to create them.
Seeing as how visual content is more than 40X more likely to get shared on social media than other types of content, there's never been a better time to invest in visuals of your own.
Solving this challenge:
Two of our favorite go-to sources of great visuals are high-quality stock photos and original images created by our team.
For high-quality stock photos, we've put together a massive list of 53+ free image sources. For original images, we suggest either Pablo or Canva. Each is fun, easy to use, and allow marketers to customize each image size based on the targeted social media channel.
A few design rules of thumb:
- Avoid overused stock photos
- Ensure each image is properly sized for specific networks
- Use best-practices with text overlay
- Design with consistent brand colors, palettes, and logos
*Infographic created by Ethos3
10. Focusing on the things that matter most
A common thought in the social media sphere is that there's a silver bullet of growth and engagement. The truth is that it takes a lot of work to create a community of engaged followers and brand advocates.
Growth and engagement are a result of a variety of factors, but figuring out which activities to focus on is an important challenge in social media marketing.
Solving this challenge:
When putting first things first, it's helpful for me to refer to Brian Balfour's Growth Machine. Brian points out that a lot of marketers focus on tactics first, rather than creating a growth process.
Tactics first is putting the cart before the horse. You need a process that will help you build a scalable, predictable, and repeatable growth machine.
– Brian Balfour
The most important part is having one growth process and sticking to it no matter what.
Know your channels, your audience, and your market inside and out and make strategic experiment decisions based on those learnings. Doing so will help to focus on the things that matter most.
Over to you!
Thanks for reading! What challenges do you often face when it comes to social media? We'd love to hear from you below!
The post Solving the 10 Most Common Social Media Marketing Challenges appeared first on Social.
New streetcars delayed by Bombardier again
TTC CEO Andy Byford said expected delivery now a mystery with no new schedule in place
Pella leaky window?
I took my keys and pushed on it a little and didn't notice any rot. Some of the windows were not latched so I am wondering if this is from someone leaving the windows unlatched and just some moisture from the winter etc or a bigger problem. I will try to get some pictures tomorrow.
Anything else I shoud look for on the windows when I go back?
Thank you
Miyerkules, Abril 20, 2016
Why are Toronto cops asked to compile their own discipline reports?
Watchdog group is asking that question about Toronto's unique practice - unlike any other force in the GTA.
Millenial Marketing Superstar Everette Taylor's Top Snapchat Tips
This interview is an excerpt from our Complete Guide to Snapchat, originally published on February 23, 2016.
Snapchat is one of the fastest growing and most exciting social networks for marketers at the moment and the app now boasts over 100 million daily active users and 7 billion video views, daily!
But with any growing social media platform, it can be a little hard to figure out where to get started. In order to deliver the best, most actionable Snapchat tips, we teamed up with Everette Taylor, who gave us the lowdown on how to use Snapchat to deliver value for your business.
When it comes to marketing and building communities, it's safe to say Taylor knows a thing or two. He's the founder and CEO of MilliSense and formerly served as Chief Marketing Officer for Sticker Mule where revenue increased by over 40% during his tenure and website traffic more than doubled.
Here are Taylor's top 5 Snapchat tips for brands, businesses, and marketers. Let's dive in!
Everette Taylor's Top Snapchat Tips
1. Bring value through variety of content
With Snapchat, you have to bring value with every piece of content you share, Taylor explains:
Take a minute and think about most of the Snapchat stories you see and how similar the content is. The fact is, for most – originality on Snapchat is lacking. That's the case for many social media platforms but can be the most apparent on Snapchat due to the nature of the app. That's the cue to step your game up.
The best way to bring value to users on Snapchat is by providing a variety of content that your users will either find entertaining or helpful information. Don't be afraid to think outside of the box and take risks. Monotony = loss of interest.
It's also important to keep Snapchat's user base in mind when it comes to content creation – 45% of Snapchat users are under 25.
The point is to be fun, creative and experiment. Remember the audience on Snapchat tends to skew to be a lot younger. If users know what to expect from you, they will be a lot less likely to click on your stories which means less impressions for you or your brand. Take to time to strategize a marketing strategy for your Snapchat like you would any other channel or funnel.
In the early days of TV and Radio, if you missed a show, it wasn't on again. There were no DVRs or on-demand services. Snapchat is much the same, once your story has been live for 24 hours, it's gone forever.
To keep your content interesting and engaging, you could create a schedule to give your audience an expectation of what's coming up:
Create custom content, for example having “Motivation Mondays” where you offer inspirational quotes or highlight inspirational stories/people or “Tasty Tuesdays” where you cook a new recipe or review a new restaurant. Whatever you do, just have fun!
2. Create your own Snapchat KPIs
Measuring your performance on social media can be a tough task at times, especially on some of the newer platforms. And currently, there aren't any public ways to get analytics or data around your Snapchat account.
So when it comes to measurement on Snapchat, Taylor advises that “a little ingenuity is needed.”
First thing you want to figure out is VPS, Views Per Snap. In my opinion, this is the “one metric that matters” when it comes to Snapchat. The best way to do this is to calculate the average views for your Snapchat videos each day and record that number in a spreadsheet. You can then start to track the progress of your views daily and begin to set goals.
Alongside Views Per Snap, Taylor also recommends tracking followers and screenshots:
If you have the time and the patience to manually count, you can calculate new follower metrics and figure out your follow rate – daily, weekly, monthly and even annually. This allows you to set acquisition goals as well.
One of the most useful KPIs I've come up with screenshots. This shows that people found whatever you posted highly entertaining or valuable.
This leads nicely to the next tip…
3. Make Sure Users Anticipate Important Messages
One of the biggest barriers to entry for brands on Snapchat is figuring out how Snapchat can directly have value for their brand. One of the best ways is to give important messages and announcements on your Snapchat.
If you're delivering an important message on Snapchat, for example, sharing a URL you'd like your followers to visit, asking them to screenshot it can be an excellent way to drive action.
When it comes to screenshots, Taylor advises giving your followers some warning of what's coming up:
You have to be smart about how you go about this. You have to make users anticipate something is coming before it comes. Let users know that you're about to announce something important before you do so or prompt them by saying “screenshot the next snap.” Yep, it's that simple and can be highly effective.
4. Use Other Social Media to Promote Snapchat
Snapchat doesn't have a public friends feed or a mechanic that will show people that their friends are viewing and engaging with your content. As such, a great way to build your audience is through your pre-existing followers on other networks, Taylor explained:
One thing I admire about Vine & YouTube influencers is the way they are able to shift their audience to other social media platforms. It's an impactful tactic if done well. It requires you to be using other social media platforms to promote your Snapchat.
One of the most effective ways to do this is by scheduling posts on Buffer to promote your Snapchat throughout the week. Some platform-specific tips include: making your profile picture of Facebook and Twitter your Snapchat QR code, setting up a pinned tweet on Twitter and pinned post on Facebook promoting your Snapchat, and setting up automated direct messages on Twitter along with a value proposition for people to follow you on Snapchat, etc.
Taylor also recommends taking screenshots from your Snapchat pictures and videos and sharing these on other social networks:
Taking your interesting Snapchat pictures/videos and posting them on other social media platforms with your Snapchat handle is super effective. I've found this the most effective on Twitter and Instagram. Also if you're doing something fun or exciting, you can tell people to follow you to see more. For example, “I'm at *insert event* – follow my Snapchat to check out my adventures.”
Here's another example of Pepsi promoting their Snapchat lens on facebook:
Get a mind blowing taste of #PepsiMaxCherry with our Snapchat lens for today only! Send us your snaps to PepsiMaxUK to feature on our story!